Dear Friends, Families, Guests ...
As you all know, we are going through difficult times, full of uncertainties, in which we must take measures to ensure that everyone has a vacation as safe and calm as possible.
Remember that Villas Coll and its accommodations are in the natural environment, we live outdoors!
That is why, due to the nature of the establishment and our accommodations, we can practically guarantee compliance with most security measures without affecting the normal activity of your vacation.
In addition, we are establishing procedures in sanitary matters in each of the areas in order for you to continue enjoying all our services with the best guarantees and in a relaxed and calm environment.
We work in collaboration with Europe Assistance, who offers cancellation insurance, including by Covid, in order to guarantee a worry-free holiday.Calculate your insurance: Here
** At Reception: Safety and distance zones will be established, through signage or markers that indicate the places that must remain to avoid crowds. We will reinforce the frequency and intensity of hygiene and cleaning throughout this area. We will have hydroalcoholic solution available to all our clients and staff We will speed up all the check-in procedures to avoid contact, as well as the rest of the services that we usually offer at reception (bonds, payments, ID registration ...)
**Personal: All the personnel will have hydroalcoholic gel, gloves and masks that they will use in the service, as well as all the rest of the necessary material to avoid any possible contagion. Our staff will receive concrete training in safety and hygiene and more in-depth at COVID-19 They will follow protocols implemented by the management, with actions aimed at monitoring cleaning in all premises through internal records.
** Facilities and Accommodations: We will strengthen cleaning and disinfection in all buildings and facilities that you regularly visit. The ventilation conditions of the facilities and rooms will be adapted, in accordance with sanitary recommendations to maintain the best possible air quality at all times. The use of disinfectant cleaning products in safe conditions, with the corresponding certificate. Individual disinfection of keys before delivery. Disinfection of the playground and leisure area during the day Increased frequency of cleaning passes to swimming pool baths and installation of hydroalcoholic gel dispenser Daily disinfection and after each use of the deckchairs and capacity control in the pool. From the moment, the use of the pool will be individual to each family or guests by appointment.
Our enthusiasm and commitment are underway
We wait for you… until very soon!